Direct Line to Manufacturing

Exchange ideas with our engineers – about projects, technologies, and current challenges in automation.

WhatsApp +43 678 5733807 Telegram @buildyourfactory Email info@buildyourfactory.com LinkedIn /company/buildyourfactory X (Twitter) @buildyourfactory

Technical Support Request

Are you experiencing a problem with a system or need assistance with commissioning? Describe your situation – our team will get back to you within one business day.

Direct Line to Manufacturing

Whether you are planning a new automation line or looking to optimize an existing system, our team is here to provide technical advice.

Stefan-Scheiber-Weg 489

Mon–Fri 08:00–17:00
Sat by appointment

Support & Service Level

We offer you direct contacts for technical questions regarding manufacturing and automation solutions. The average response time is 4 hours on working days.

Technical Support

By phone at 0678 5733807 or by email at info@buildyourfactory.com. We assist with malfunctions, parameterization, and integration.

On-Site Service

Deployment of our service technicians at your facility within 24 hours of reporting a critical error.

Remote Maintenance & Diagnostics

Secure VPN-supported remote maintenance for fast analysis and troubleshooting without delay.

FAQ & Knowledge Base

Frequently asked questions about assembly lines, predictive maintenance, and additive manufacturing can be found in our FAQ section.

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